Seafood Delivered To Your Door Anywhere In New Zealand
Shipping Terms - New Zealand Orders Only
Orders are dispatched at 8am every Monday morning and the product will arrive at it’s location within 24 to 48 hours depending if the location is rural or not. Orders must be made before 1pm Friday for the order to be processed on Monday.
If we have product available we may dispatch orders Tuesday, Wednesday or Thursday and the product will arrive at it’s location within 24 to 48 hours dependent if the location is rural or not. We do not dispatch rural orders on a Thursday to avoid product waiting in transit over the weekend.
** We fully pack our tubs with oysters so they are sold by volume and not numbers. ** Our oysters vary in size from small to very large, so accurate estimates of numbers per tub are not possible but usually fall within the range – approx 5-14 oysters (200ml) & 12-40 oysters (500ml).
Customers with a rural delivery address may need to pickup oysters from their local Courier depot. Please supply your mobile phone number in case we need to call you.
Harvesting can be delayed due to heavy rainfall which may delay your order - we will notify you if there is a delay.
We have a no refund policy however if there is an issue with your order and it is our fault we will replace your order.
If there is a problem with the courier company and your order doesn't arrive we will follow up with the courier company to seek a refund. When the refund has been granted we will either resend your order with fresh product or refund you - the decision is made at Big Fat Oysters Limited's sole discretion.